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[edit] PALL List

The PALL list is a complete airport standby list for a flight, used by gate agents, ticket counter agents, and Admirals Club staff to manage passengers awaiting seat assignments, standby passengers, and passengers with pending upgrade requests. The standby and upgrade lists shown on gate monitors are abbreviated versions of the corresponding sections of the PALL list.

[edit] PALL List Codes

The main PALL list codes are as follows. Passengers are ordered by code, then elite status, then other time-based factors. Additional codes may be entered to designate other information, such as companions traveling together.

  • OS# = Confirmed Economy passenger awaiting seat assignment. May be due to seats being blocked for airport control or a true oversold situation.
  • RF = Confirmed First Class passenger awaiting seat assignment.
  • DSR# = Standby First Class passenger, confirmed in Economy.
  • VIP1 = Executive Platinum awaiting a SWU upgrade.
  • VIP = Non-Executive Platinum member awaiting a SWU upgrade (gifted).
  • UPG# = Confirmed Economy passenger awaiting mileage, complimentary, or elite sticker upgrade. Within a status group, passengers are ordered by date and time of original request.
  • RI# = Revenue involuntary standby passenger (bumped from another flight due to oversold condition or travel disruptions). Within a status group, passengers are ordered by check-in time.
  • RV# = Revenue voluntary standby passenger. Within a status group, passengers are ordered by check-in time.
  • DRX = Discount revenue (non-status) voluntary standby passenger. Passengers are ordered by check-in time.
  • D% = Non-revenue standby passenger (AA employees, family, and friends), where % is an additional number code not related to elite status.
  • VOL = Volunteer for bump to a later flight. Passengers are ordered by time of volunteering (first come-first served).
  • DG = Passenger with involuntary (or voluntary) downgrade in class-of-service.
  • FTR = Flat Tire Rule passenger. Used when a passenger misses a flight through no fault of their own or American Airlines.
  • -T = Through passenger - Addition of this suffix gives priority over other passengers in the same status group, overriding normal time-based ranking. This suffix is supposed to be used for passengers connecting from another flight.

# - Indicates that this code is followed by a number indicating elite status level: 1 = Executive Platinum (EP), 2 = Platinum (PL), 3 = Gold (AG), Ø = non-status.

[edit] Example of PALL List

The first four columns of a PALL list might look something like this (additional columns include group code, fare class, destination airport, seat, number of checked bags, and additional comments - see also Manifest Codes): 

 AA   620 31DEC   ORD K6    115P  27   PRIORITY LIST  - AA flight 620 on Dec 31, departing ORD Gate K6 1:15pm, arriving DCA Gate 27 
T  1 -OS1   WASHINGTON GEORG                          - EP awaiting seat assignment
T  2 -OS2   ADAMS      JOHN                           - PL awaiting seat assignment
T  3 -UPG1T JEFFERSON  THOMA                          - EP awaiting upgrade on Through flight
T  4 -UPG1  MADISON    JAMES                          - EP awaiting upgrade (ordered by date and time of request)
T  5 -UPG1  MONROE     JAMES                          - EP awaiting upgrade (ordered by date and time of request)
T  6 -UPG2T QUINCY ADA JOHN                           - PL awaiting upgrade on Through flight
T  7 -UPG2  JACKSON    ANDRE                          - PL awaiting upgrade
T  8 -UPG3  VAN BUREN  MARTI                          - AG awaiting upgrade
T  9 -RI1   HARRISON   WILLI                          - EP involuntary standby passenger (ordered by check-in time)
T 10 -RI1   TYLER      JOHN                           - EP involuntary standby passenger (ordered by check-in time)
T 11 -RI2T  POLK       JAMES                          - PL involuntary standby passenger on Through flight
T 12 -RI2   TAYLOR     ZACHA                          - PL involuntary standby passenger
T 13 -RI    FILLMORE   MILLA                          - Non-status involuntary standby passenger
T 14 -RV1   PIERCE     FRANK                          - EP voluntary standby passenger
T 15 -RV3   BUCHANAN   JAMES                          - AG voluntary standby passenger 
T 16 -DRX   LINCOLN    ABRAH                          - Non-status voluntary standby passenger (used instead of 'RV')
T 17 -D1    JOHNSON    ANDRE                          - Non-revenue standby passenger
T 18 -D2    GRANT      ULYSS                          - Non-revenue standby passenger
T 19 -D2    HAYES      RUTHE                          - Non-revenue standby passenger
T 20 -VOL   GARFIELD   JAMES                          - Volunteer for bump to a later flight (ordered by time of volunteering)
T 21 -VOL   ARTHUR     CHEST                          - Volunteer for bump to a later flight (ordered by time of volunteering)


The information in this article is based on several posts by an AA gate agent on FlyerTalk and has been parsed by other members. As such, it should be considered second-hand information and may not be completely accurate in some details.

[edit] Related FlyerTalk Threads

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