Matmid Club Program Basics
Note: El Al Frequent Traveler Club is divided into two sections: Matmid Club and Loyal Club. Matmid Club is for individual members only. The Loyal Club is for two people who share one account. Membership between the two clubs may be transferred once a year for free and a person cannot be a member of both clubs.
- 1 Enrollment
- 2 Membership Restrictions
- 3 Flight Point Accrual
- 4 Car Rental Point Accrual
- 5 Hotel Stay Point Accrual
- 6 Affinity Credit Card Point Accrual
- 7 Telephone Service Point Accrual
- 8 Miscellaneous Point Accrual
- 9 Point Pooling
- 10 Point Purchase
- 11 Point Tracking
- 12 Point Statement
- 13 Point Expiration
- 14 Missing Credit
- 15 Newsletter
- 16 Award Expiration
How to enroll
Mail application and a one-time, nonrefundable membership fee of US$35 payable by check to the service center. For American Express Membership Rewards participants, the fee is US$15. To enroll in Matmid Frequent Traveler Club through Membership Rewards, call American Express at 800/297-3276.
30 days retroactive credit allowed upon enrollment.
30 points with a fee to sign up
Members must be at least 12 years old. Membership is restricted to one club only.
Flight Point Accrual
Note accrual restrictions: American Airlines and Qantas Airways: Points cannot be earned for travel on O, E, N, T, U and Z fares. Delta Air Lines: Points cannot be earned on codeshare flights operated by El Al between NYC and TLV.
Earn points on any published fare excluding bonus tickets, charter flights by Sundor/Arkia, or on special reduced-fare tickets such as airline employee tickets or agent discount tickets.
El Al Israel and partners: Earn 50-250 minimum points depending on flight destination. American Airlines and Delta Air Lines: Earn 10 minimum points depending on flight destination.
Class of service bonuses
Car Rental Point Accrual
Earn 10 points per qualifying rental with Avis, Budget, Europcar, Hertz, Sixt or Ofran Holiday Autos. A flight is required within seven days of rental.
Hotel Stay Point Accrual
Earn 5-16 points per night at Dan Hotels, Golden Tulip Hotels, Laromme Hotels or Starwood Hotels. Earn 10-20 points per stay at Fattal, Hilton, Inter-Continental, LeMeridien or Radisson Hotels. Earn one point for every US$20 spent at Holiday Inn hotels. A flight in conjunction is not required.
Affinity Credit Card Point Accrual
American Express: Convert Membership Rewards points into Matmid points: 70 points = 1 Matmid point. Diners Club: Convert Club Rewards points into Matmid points: 100 Club Rewards points = 1 Matmid point.
Telephone Service Point Accrual
Not available outside Israel.
Miscellaneous Point Accrual
Earn points for duty-free shopping on El Al flights. Spend US$50-US$99 and earn one point per US$7 spent; spend US$100-US$199 and earn one point per US$6 spent; spend US$200-US$299 and earn one point per US$5 spent; or spend over US$300 and earn one point per US$4 spent. Call the service center for details.
Earn points with membership and use of golf course. Call 972 9 951 5111 for details.
H. Stern Jewelers
Earn one point per US$25 spent in Israel. Call 972 3 632 3666 for details.
Earn six points per trip to and from the Ben Gurion Airport. Call 972 3 972 1701 for details.
Members with point balances near an award threshold are able to purchase points to add to their remaining balance and redeem them for award travel in conjunction with a booked itinerary. Members may purchase up to 50% of the required points for award redemption. The cost is US$1 per point (cannot exceed 1,000 points).
Present membership number when making reservations and at check-in for automatic tracking.
Statement sent quarterly to members.
Points expire three years from the date earned. Points for award tickets must be claimed within 24 months. After two years, the accumulated points can only be used for upgrades.
Send copy of ticket and boarding pass with membership number and telephone number to the service center within 30 days of receiving statement.
Award certificates and tickets are valid for one year from issue date.