Aeroplan Program Basics

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Enrollment

How to enroll

Call or mail application to service center, enroll online for instant membership number and PIN, or enroll at ticket counter.

Retroactive credit

Not available.

Enrollment bonus

1,000 Miles bonus for registration by December 31, 2010 and first flight by March 31, 2011. .

Membership Restrictions

Members must be at least two years old. Some airline partners require Canadian residency for mileage accrual and class of service bonuses. Accounts with no activity for a period of three years or that do not earn mileage other than partner enrollment bonuses during the first 12 months after enrollment may be closed.

Flight Mileage Accrual

Note accrual restrictions: Lufthansa: Non-atlantic flights in coach earn 50%. Keewatin Air: Discounted coach: Earn 50% miles flown or 250 miles. Canadian North or ZIP: Discounted coach: Earn 50-75% miles flown or 250-375 miles.

Fare basis

Earn miles on all paid Air Canada and Air Canada Connector scheduled flights. Earn 0.5 or 0.75 miles, depending on booking class, on discounted flights within Canada and between Canada and the Caribbean, the Bahamas and Bermuda. All other destinations earn 100% miles flown. Mileage cannot be accumulated on free tickets, unused purchased tickets, Aeroplan awards, travel industry-discounted tickets/rates, infant tickets and Air Canada Vacation charter flights.

Minimum miles

Discount fare flights of up to 500 miles within Canada or between Canada and the Caribbean, the Bahamas and Bermuda earn 250 or 375 minimum miles, depending on booking class. All other flights including partner flights earn 500 minimum miles.

Class of service bonuses

Air Canada and all airline partners: First class: 50% bonus; business class: 25% bonus where applicable.

Car Rental Mileage Accrual

Earn 500 miles per qualifying rental with Avis, Hertz, and National. A flight in conjunction is required when renting from Avis and Hertz.

Hotel Stay Mileage Accrual

Earn 500 miles per qualifying stay at most participating hotel partners. Earn three miles per US$1 spent at Marriott Conference Centers, Marriott Vacation Club International, Renaissance Hotels, Resorts and Suites or Marriott Hotels, Resorts and Suites. Earn one mile per US$1 spent on room rate only at Courtyard, Fairfield Inn, Residence Inn, Springhill Suites or TownePlace Suites all by Marriott. Stays at participating Radisson Hotels and Resorts earn 125 miles per night (up to 10 consecutive nights). Earn 250-500 miles per stay at Best Western International (depending on location). Earn 1,000 miles per stay at Sheraton Hotels and Resorts, W Hotels or Westin Hotels and Resorts. Stays at St. Regis or The Luxury Collection earn 1,500 miles. A flight in conjunction is not required.

Affinity Credit Card Mileage Accrual

CIBC Aerogold Visa and CIBC Aerogold Visa for Business (residents of Canada only): Earn one mile per CAD$1 charged on eligible purchases. Earn additional miles when using at participating Aeroplan partners. Earn double or triple miles at participating ADVANTEX restaurants, golf courses and small inns and resorts. AeroCorporate Visa holders earn one mile per CAD$2 charged. Aeroplan Platinum Plus MasterCard (residents of the U.S. only): Earn one mile per US$1 charged on eligible purchases plus 5,000 bonus miles for first purchase. Diners Club Gold Card or Diners Club Silver Card: Earn one mile per CAD$1 charged on eligible purchases. Earn a 5,000-mile enrollment bonus. Diners Club Corporate Card and Diners Club Maple Leaf Club Card holders earn one mile per CAD$1 charged on eligible purchases.

Telecommunications Mileage Accrual

Primus Canada: Earn 25 miles for every CAD$5 spent on residential long distance and Internet service, when you spend more than CAD$15 a month. Roadpost: Earn miles when you buy a phone and cell service or rent an international phone.

Miscellaneous Mileage Accrual

AMJ Campbell Van Lines/Atlas Van Lines

Earn one mile per net transportation dollar spent on residential moves within Canada or between Canada and the U.S.. Call 800/661-3993 for details.

Air Canada Vacations

Earn 500-1,500 miles per vacation package taken in conjunction with any Air Canada flight. Visit www.aircanadavacations.com for details.

All-Purpose Realty (referral services)

Earn 1,500 miles for every US/CAD$10,000 increment in real estate value bought or sold, as applicable. Call 888/808-1272 for details.

CIBC AeroMortgage

Earn 10,000 bonus miles at sign-up and then one mile for every CAD$1 spent in regular mortgage interest. Call 888/381-6111 for details.

Carnival Cruise Lines

Up to two Aeroplan members per stateroom can earn 200 miles each per day, based on double occupancy. Visit carnivalcruise.ca/aeroplan for details.

Destina.ca

Earn one mile per CAD$3 spent on flight booking, 200 miles per hotel booking and 100 miles per car rental booking. Visit www.destina.ca for details.

FTD.COM

Earn 10 miles for every US$1 spent on flowers (excluding taxes and service fees). Visit www.ftd.com/aeroplan for details.

FloraWorld

Earn 300 miles with a minimum purchase of CAD$30 (excluding delivery and taxes). Visit www.floraworld.com for details.

Future Shop

Earn one mile for every CAD$1 spent on purchases over CAD$200, before taxes. Bonus miles are available for products featured. Call 800/663-2275 for details.

Park & Jet - Calgary

Earn 250 miles for parking 1-7 days or 500 miles for parking eight days or more at participating locations in conjunction with an Air Canada flight. Visit www.parkandjetcalgary.com for details.

Park 'N Fly

Earn 250 miles for parking 1-7 days or 500 miles for parking eight days or more at participating locations in conjunction with an Air Canada flight. Visit www.aeroplan.com for participating locations and telephone numbers.

TravelMedisys

Earn 250 miles with purchase of annual membership. Visit www.travelmedisys.com for details.

VOXCOM Security Systems

Earn 1,000-10,000 miles depending on service ordered. Visit www.safeliving.ca for details.

YVR Parking - Vancouver

Earn 250 miles per eligible parking stay. Call 604/207-7077 for details.

Mileage Pooling

Not available.

Mileage Purchase

Members may purchase up to 15,000 miles per year for themselves or other members for CAD$.04 per mile in 1,000-mile units, plus taxes and CAD$10 transaction fee.

Mileage Tracking

Present membership number when making reservations and at check-in for automatic tracking. For Air Canada code-share flights operated by Alitalia, Eva Air or Royal Jordanian, send legible copy of ticket and original boarding pass to the Aeroplan service center to receive mileage credit (mileage is not automatically tracked for these flights).

Mileage Statement

Statement sent monthly to members with activity; monthly to elite-level members regardless of activity. Members who accrue mileage exclusively with Air Canada affinity cards or telephone partners receive statements four times per year. Or members may view online.

Mileage Expiration

By law, Canadian programs must have an expiration date. Historically, the Aeroplan mileage expiration date has been extended annually. However, this changed starting January 1, 2007. Accumulated miles will be available for redemption for 7 years following the accumulation date. For example, if you earn 500 miles in February 2007, you will be able to redeem these miles until February 2014. In addition mileage will expire in accounts that have had no accumulation or redemption activity in the previous 12 months.

If the membership is canceled, all accrued Aeroplan miles will be forfeited. Air Canada also reserves the right to remove a member's miles and cancel his/her membership if the member does not earn Aeroplan miles, other than an enrollment bonus, in the first 12 months after enrolling in the program.

Minors under 18 are exempt from this policy.

Reference: http://www2.aeroplan.com/help/category.do?faq=2007&id=program

Missing Credit

Send copy of ticket and original boarding pass with membership number and telephone number to the service center within six months of the travel date. Non-airline partners require a mailed copy of invoice, contract, voucher or receipt. For missing credit on Air Canada affinity credit cards or telephone service, contact the partner directly. Allow two statement periods for mileage to appear on statement.

Newsletter

Aeroplan & You sent every other month to active members, every other month to elite-level members regardless of activity or can be viewed/downloaded online.

Award Expiration

Award tickets are valid for one year from issue date, unless otherwise stated.